HOLLAND – March 22, 2011 - The Lakeshore Health Partners (LHP) physician group in Holland has been recognized by the National Committee of Quality Assurance (NCQA) as a Patient-Centered Medical Home. In order to receive this designation, LHP needed to meet the NCQA standards of health care delivery using patient-centered processes that focus on highly coordinated care and long-term patient/physician relationships.
“The patient-centered medical home promises to improve health and health care,” said NCQA President Margaret E. O’Kane. “This recognition shows that Lakeshore Health Partners has tools, systems and resources to provide its patients with the right care and the right time.”
According to O’Kane, LHP successfully met NCQA’s key program elements including:
• Written standards for patient access and enhanced communication
• Appropriate use of charting tools to track patients and organize clinical information
• Responsive care management techniques with an emphasis on preventive care
• Adaptation to patient’s cultural and linguistic needs
• Use of information technology for prescriptions and care management
• Use of evidence-based guidelines to treat chronic conditions
• Systematic tracking of referrals and test results
• Measurement and reporting of clinical and service performance
Lakeshore Health Partners is a wholly-owned subsidiary of Holland Hospital that was formed in 2009 to provide patients with local access to primary and specialty care. LHP has over 30 providers in several specialty areas. For more information about Lakeshore Health Partners and the Patient-Centered Medical Home model of care, go online to http://www.lakeshorehealthpartners.com/