Holland Hospital COVID-19 Update

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Safety is our Priority

Today, as always, we pledge to keep the safety of all patients, visitors and staff a priority. Holland Hospital is extending visitor guidelines at the hospital and our health care facilities through at least May 31, 2020. The following visitor policy is in effect until further notice:

Inpatient and Boven Birth Center

  • Patients in intensive/critical care are allowed one visitor.
  • Expectant mothers are allowed one support person during their stay at Boven Birth Center. Special Care Nursery visits are limited to the birth parent and one support person.
  • Patients younger than 18 years of age are allowed one parent, foster parent or guardian visitor.


  • Patients undergoing outpatient surgery or procedures may have one person with them.
  • Patients under18—or any patient requiring special assistance—may have one person with them for lab, radiology or other hospital-based appointments.

Emergency Department

One visitor is only allowed for:

  • Minors under 18
  • Obstetric patients
  • Patients dependent upon a family member for their care
  • Patients with serious injuries or illnesses (at the discretion of ED care team; if the patient is admitted, the visitor will not be allowed on the inpatient unit unless one of the above exceptions apply)

For all other ED patients, visitors will be asked to wait in their car.


  • Patients under18—or any patient requiring special assistance—may have one person with them for offsite lab, radiology or physician office appointments.

* Please note: we are not allowing visitors under the age of 16. Allowed visitors will be screened for COVID-19/respiratory-related symptoms and required to wear a face mask before entering. Visitors must also remain in the patient’s room for the duration of their visit.

4/8/2020: Updated Testing Guidance

Effective: 4/8/2020

Symptomatic critical infrastructure workers can receive priority testing. If you are a critical infrastructure worker and experiencing any symptoms, please call our COVID-19 HOTLINE at (616) 394-2080 to set up an appointment for a screening. Nurses available daily from 7 AM to 8 PM.

Critical infrastructure workers are defined as those who are necessary to protect and sustain life and includes those working in:

  • Health care and public health
  • Law enforcement, public safety, and first responders
  • Food and agriculture
  • Energy
  • Water and wastewater
  • Transportation and logistics
  • Public works
  • Communications and information technology, including news media
  • Other community-based government operations and essential functions
  • Critical manufacturing
  • Hazardous materials
  • Financial services
  • Chemical supply chains and safety
  • Defense industrial base

3/17/2020: COVID-19 Drive-thru Testing Clinic for Referred Callers

Published: 3/17/2020, 4:30 PM

As we continue work to contain the COVID-19 outbreak and keep health care workers safe and flatten the curve, Holland Hospital added an additional level of care for those who call our Free Screening Hotline and require a referral for testing.

IMPORTANT NOTE: Due to the national shortage of test kits and viral transport media (used to transport lab specimens) along with the mandate to preserve health care resources, drive-thru testing is offered by appointment only and only to those who've been screened via our Hotline and determined to need testing.

Nurses from the hotline will call ahead to the testing site to schedule the appointment for the patient.

For anyone experiencing symptoms of respiratory illness, including fever, cough or shortness of breath, please call our FREE COVID-19 SCREENING HOTLINE at (616) 394-2080 from 7 AM – 8 PM, 7 days a week to talk with a triage nurse.

3/17/2020: Holland Hospital Following Appropriate Protocols

Published: 3/17/2020, 1:00 PM

Holland Hospital’s priority is to protect our patients, staff and community by minimizing the spread of COVID-19. We were prepared to care for Ottawa County’s first positive patient and all appropriate protocols were followed including protocols for staff caring for the patient. We are happy to report that the patient was discharged yesterday and will now be followed by the Ottawa County Department of Public Health.

Holland Hospital understands that this news can cause elevated levels of concern for our community, but we ask that the community remain calm. We are prepared and continue to work closely with the county, state and CDC to follow all protocols to mitigate the spread and protect the health of the community and our staff.

We have implemented strict visitor restrictions and screenings at all hospital entrances: ANY individuals (including employees) who come to the hospital or any offsite location will be screened for respiratory illness BEFORE entering the facility. Appropriate precautions will be taken for those needing treatment, and those that do not need treatment will not be permitted entry.

We are doing all we can to maintain essential health services and preserve medical supplies. Starting today, several outpatient services are being consolidated or suspended through April 4. As this is a very fluid situation, we ask that you visit hollandhospital.org/covid19 for the latest information on this.

Our COVID-19 Hotline at (616) 394-2080 is available to individuals who wish to speak with a nurse regarding symptoms and risks, and to determine if testing is needed.

We remain committed to providing care for the community and our staff and we extend our continued gratitude to our valuable health care workers who continue to report for work each day.

3/15/2020: Holland Hospital COVID-19 Update: First Positive Case

Published: 3/15/2020

NOTICE: Holland Hospital has notified Ottawa County Dept of Public Health of our first patient who has tested positive for COVID-19. We were prepared. We immediately implemented the recommended protocols for the patient and for staff who cared for this patient. We have notified our employees and medical staff.

We acknowledge that this news may cause elevated levels of concern for our community, but rest assured, our hospital remains prepared and continues to work with local, state and federal agencies to mitigate the spread and protect the health of the community.

REMINDER: Our free COVID-19 Screening Hotline is available from 7 AM - 8 PM every day to evaluate your symptoms or address concerns about possible exposure. Please call (616) 394-2080 to speak with a nurse.

3/14/2020: Holland Hospital COVID-19 Update: No Visitors

Published: 3/14/2020

IMPORTANT NOTICE: State Mandates NO VISITORS at health care facilities. Effectively immediately, Holland Hospital must abide by the state-issued mandate that prohibits VISITORS from entry at the hospital, with these exceptions:

  • Pediatric patients may have one visitor.
  • Obstetric patients will be allowed one designated support person during stay.

Anyone meeting the exceptions will be evaluated for signs of respiratory infection and contact with anyone with a confirmed diagnosis of COVID-19 in the last 14 days.

We know the hardships this creates for families, but we must follow the mandate to mitigate the spread of COVID-19 and provide essential protections to vulnerable Michiganders and our state’s health care system.

3/13/2020: Holland Hospital Activates Free COVID-19 Screening Hotline

Published: 3/13/2020

In our ongoing efforts to protect patients, the public, hospital and medical staffs in the clinics, Urgent Care and Emergency Room, Holland Hospital is activating a free COVID-19 screening hotline.

People experiencing a fever, cough or shortness of breath, or concerned they may have been exposed to the coronavirus, should call our free screening hotline at (616) 394-2080 (available 7 AM - 8 PM) to speak with a nurse who will evaluate their symptoms, answer questions and determine if further testing or hospitalization is needed.

“Our priority is to protect our patients, staff and community by minimizing exposure and spread of the virus,” Mark Stid, MD, said. “Our triage hotline will ensure people get the appropriate level of care needed while protecting the public and health care workers. It’s important to remember that most people with the virus have mild or moderate symptoms and can recover at home.”

Holland Hospital strongly encourages anyone experiencing symptoms to call the COVID-19 hotline BEFORE seeking care at the hospital, Urgent Care and any offsite location, or a physician office including scheduled appointments.

Holland Hospital continues to work closely with federal, state and local partners. Holland Hospital’s emergency preparedness process is in place, and we stand ready to care for potential coronavirus (COVID-19) patients, locally.

Check back here for further updates.

Coronavirus (COVID-19) News & information

Holland Hospital continues to work closely with federal, state and local partners to prepare for potential coronavirus, or COVID-19, cases locally. Holland Hospital’s activated Emergency Preparedness process is in place, and we stand ready to care for potential coronavirus patients while also working to prevent the spread of infection and keep patients, visitors and staff safe.

What is COVID-19

In humans, coronaviruses can cause respiratory infections that range from the common cold to more severe diseases. Coronavirus Disease 2019 or COVID-19 is different from coronaviruses that cause the common cold. COVID-19 is a new respiratory virus caused by a new (novel) coronavirus not seen before in humans.

How does Holland Hospital prepare?

Holland Hospital already maintains Emergency Preparedness teams, protocols and policies ready to respond to a localized or community-wide infectious disease situation. We stay in contact with federal (Centers for Disease Control and Prevention), state and local government agencies to stay firmly up-to-date on the latest information.

What can I do to help prevent the spread of infection?

Stay informed. If you are sick, stay home. Follow the advice of the CDC at coronavirus.gov, including proper and frequent handwashing and travel guidelines

COVID-19 Snapshot

Last updated: Friday, May 22, 2020

Current inpatients with
confirmed positive:

Daily calls into Hotline: 57

Persons scheduled for
drive-up testing clinic:

Cumulative confirmed cases
in Ottawa County:

What You Should Know



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