Holland Hospital COVID-19 Update

Drive-up COVID-19 Testing in Holland

Holland Hospital, Ottawa Co. Health Dept and NxGen MDx lab have partnered to offer drive up COVID-19 testing in Holland. No referral is needed, but an appointment is required. To schedule a Covid-19 swab test with NxGen, click the scheduling link below or text nxgenc19 to 48355.

A scheduled appointment through NxGen MDx is required.

NxGen will communicate your test results to you and handle any billing or insurance questions. You can contact NxGen MDx customer service at (855) 776-9436.

Schedule an Appointment

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Safety is our Priority

Until further notice, our updated visitor guidelines state that patients at the hospital, surgical center and offsite clinic patients will be allowed one adult visitor, as outlined below. Pediatrics patients are allowed to have both parents/guardians with them.
General visiting hours are from 6 AM to 9 PM, except for unit 6-West from 6 PM to 8 PM.

The following rules and exceptions remain in effect:

  • Visitors must screen negative for COVID-19 symptoms before entry.
  • Visitors are required to wear a face mask.
  • No visitors under the age of 16 are allowed at this time.
  • Visiting hours end at 9 PM, except where noted.
  • Approved visitors are not allowed to congregate in any area. Visitors shall remain in the patient’s room, as much as possible. Visitors not following all posted guidelines will be asked to leave.

Inpatient and Hospital–based clinic policy

  • Patients on 2-West, 4-West, 5-West, Spine/Ortho and ICU/TU are allowed one visitor. Pediatric patients (under age of 18) are allowed to have both parents with them.
  • Patients on 6-West are allowed one visitor per patient per day between 6 PM and 8 PM.
  • Boven Birth Center and OB ultrasound patients are allowed one support person.
  • Special Care Nursery (SCN) visits are limited to the birth parent and designated person wearing matching ID bands.
  • Surgical, Endoscopy, Cath Lab, radiology and lab patients may be accompanied by one person, except for pediatric patients which allows for both parents.
  • For end-of-life circumstances, two visitors at a time will be allowed in the patient’s room. Others will be asked to wait in the car.


  • Patients undergoing outpatient surgery or procedures may be accompanied by one adult. Both parents are allowed for pediatric patients (under age of 18).

Emergency Department

  • Patients are allowed one support person/visitor. Both parents are allowed for pediatric patients (under age of 18).
  • For end-of-life circumstances, two visitors are allowed in the patient’s room.
  • All others will be asked to wait in their car.

Offsite Clinics

  • Patients with appointments for Lab, Radiology, Rehab or other offsite clinic are asked to attend the appointment unaccompanied unless the patient requires assistance.
  • Others will be asked to wait in their car.

Clergy Visits

  • Patients may receive visits from clergy, in addition to a family visitor. Required screening applies. (Note: no clergy allowed in pre-op or COVID-positive patient areas.)

3/17/2020: Holland Hospital Following Appropriate Protocols

Published: 3/17/2020, 1:00 PM

Holland Hospital’s priority is to protect our patients, staff and community by minimizing the spread of COVID-19. We were prepared to care for Ottawa County’s first positive patient and all appropriate protocols were followed including protocols for staff caring for the patient. We are happy to report that the patient was discharged yesterday and will now be followed by the Ottawa County Department of Public Health.

Holland Hospital understands that this news can cause elevated levels of concern for our community, but we ask that the community remain calm. We are prepared and continue to work closely with the county, state and CDC to follow all protocols to mitigate the spread and protect the health of the community and our staff.

We have implemented strict visitor restrictions and screenings at all hospital entrances: ANY individuals (including employees) who come to the hospital or any offsite location will be screened for respiratory illness BEFORE entering the facility. Appropriate precautions will be taken for those needing treatment, and those that do not need treatment will not be permitted entry.

We are doing all we can to maintain essential health services and preserve medical supplies. Starting today, several outpatient services are being consolidated or suspended through April 4. As this is a very fluid situation, we ask that you visit hollandhospital.org/covid19 for the latest information on this.

We remain committed to providing care for the community and our staff and we extend our continued gratitude to our valuable health care workers who continue to report for work each day.

3/15/2020: Holland Hospital COVID-19 Update: First Positive Case

Published: 3/15/2020

NOTICE: Holland Hospital has notified Ottawa County Dept of Public Health of our first patient who has tested positive for COVID-19. We were prepared. We immediately implemented the recommended protocols for the patient and for staff who cared for this patient. We have notified our employees and medical staff.

We acknowledge that this news may cause elevated levels of concern for our community, but rest assured, our hospital remains prepared and continues to work with local, state and federal agencies to mitigate the spread and protect the health of the community.

Coronavirus (COVID-19) News & information

Holland Hospital continues to work closely with federal, state and local partners to prepare for potential coronavirus, or COVID-19, cases locally. Holland Hospital’s activated Emergency Preparedness process is in place, and we stand ready to care for potential coronavirus patients while also working to prevent the spread of infection and keep patients, visitors and staff safe.

What is COVID-19

In humans, coronaviruses can cause respiratory infections that range from the common cold to more severe diseases. Coronavirus Disease 2019 or COVID-19 is different from coronaviruses that cause the common cold. COVID-19 is a new respiratory virus caused by a new (novel) coronavirus not seen before in humans.

How does Holland Hospital prepare?

Holland Hospital already maintains Emergency Preparedness teams, protocols and policies ready to respond to a localized or community-wide infectious disease situation. We stay in contact with federal (Centers for Disease Control and Prevention), state and local government agencies to stay firmly up-to-date on the latest information.

What can I do to help prevent the spread of infection?

Stay informed. If you are sick, stay home. Follow the advice of the CDC at coronavirus.gov, including proper and frequent handwashing and travel guidelines

COVID-19 Snapshot

Last updated: Tue, Sep 29, 2020

Current inpatients with
confirmed positive:

COVID-19 Hotline

(616) 394-2080

Automated hotline available 24 hours

COVID-19 Testing

By appointment only

Schedule test with NxGenMDx.com

What You Should Know




  • Message to the Community, March 2020

    Message to the Community, March 2020

    A message to the community from Holland Hospital President & CEO Dale Sowders.

  • A Thank You Message to our Community

    A Thank You Message to our Community

    As we work together to meet the ongoing challenges of the COVID-19 pandemic, we at Holland Hospital are humbled by the outpouring of community support. Today and every day––no matter what new obstacles we face––we are here for you.

  • A Message of Thanks and Hope From Kirk Cousins

    A Message of Thanks and Hope From Kirk Cousins

    When his wife asked what they’d do if their family faced COVID-19, Kirk Cousins had two words: Holland Hospital. He’s thankful to have local access to such selfless, highly skilled caregivers––people who are stepping up to the plate every hour of every day during this unprecedented and challenging time. Together, he ensures we’ll remain Holland Strong.

  • Heroes Wear Masks

    Heroes Wear Masks

    Holland Hospital proudly salutes our health care heroes who stand together— today and every day—to care for the community in the spirit of hope, compassion, respect and dignity.