Holland Hospital Implements Thermal Sensor Imaging Technology

First hospital along the Lakeshore to install care.ai™ Autonomous Monitoring Devices

Working to mitigate the spread of COVID-19 and increasing the safety for patients, visitors and staff are top priorities for Holland Hospital. Properly screening everyone who enters the facility continues to play an important role in completing these tasks.

To help maximize the efficiency of the hospital’s new screening protocols and ensure the safety of everyone who enters, Holland Hospital is implementing convenient thermal sensor imaging technology for skin temperature checks at its main campus entrances.

Care.ai’s self-serve devices, endorsed by the Michigan Hospital Association, will scan an individual’s skin temperature and alert staff when a temperature is out of range.

“It is pertinent everyone who enters the hospital gets to their destination quickly and safely,” said Greg Chatfield, director of Security and Support Services. “This fast, easy and non-intrusive system will not only streamline our point of entry process, but will also allow several of our staff to return to their pre-COVID employment positions,” he added.

The process is simple and efficient:

1. Step up to the tablet and move glasses, hats and hair off forehead
2. Center forehead in the frame as directed
3. Thermal sensor scans skin temperature

When a reading is normal, a green light will display and person can continue. When reading is outside of normal, a red light will display and ask the individual to wait for assistance. A designated staff member will be alerted and will provide the individual with appropriate guidance. Temperature record and photo thumbnail is purged after 30 minutes. Our reception desk staff remain available to provide assistance or manual screenings when needed.