Billing & Financial Information

We want to make it as simple as possible for you to manage the costs of your health care services.

The information in this section explains what you can expect from Holland Hospital, and what you can do to ensure that you receive the full benefits entitled to you under your health insurance plan. If you are experiencing financial difficulties, Holland Hospital has payment plans and financial assistance programs that can make your payments more manageable.

Pay My Bill  

Before Your Visit

Be prepared to provide accurate information for all the insurance plans under which you are covered. If you are covered under more than one, please indicate which plan is primary.

Your Coverage

Holland Hospital participates in most major health insurance plans. However, you should verify that your insurance company lists Holland Hospital as an approved, “in network” provider. If not, you may be responsible for paying a larger portion of the charges.

Find out what services, tests and procedures your insurance provider will cover before your appointment or admission. Some may not be covered, or may require pre-authorization in order for your insurance to pay the claim. If you aren’t sure, contact your insurance company’s member services office before your visit.

Pricing

Our pricing strategy is built on sound financial principles to provide high-quality, competitively priced health care.

Serving the health care needs of our growing communities through the nine decades has meant making sound investments to continually broaden and improve our care. This includes upgrading and building new facilities, recruiting and maintaining highly qualified physicians and staff, and acquiring the latest medical technologies to provide state-of-the-art treatment right here in Holland.

Our pricing strategy enables us to provide exceptional patient care and outcomes while maintaining good financial health. That way you can be assured that we’ll continue to offer the best health care value for you and your family into the future.

Estimate of Charges

Holland Hospital will provide a written estimate of charges for any service offered by the hospital. Call our Patient Financial Advocates at (616) 394-3626 to request an estimate. Please be prepared to provide:

  • The name of the procedure and/or service you will be having.
  • Any specific codes on your physician order or given to you by your provider.
  • Your current insurance information.

Financial Assistance

Holland Hospital provides necessary medical care to all people regardless of their ability to pay. If you are having financial difficulties, we can assist you in the following ways.

Please call our Patient Financial Advocates at (616) 394-3626 to discuss any of these payment options.

Monthly Payment Plans

If you cannot pay your balance in full, our staff can help you arrange a monthly payment plan. For those having difficulty making monthly payments, an Extended Payment Plan may also be an option. Because the hospital does not charge interest, the extended terms that we offer are necessarily limited.

If you wish to set up an automatic monthly payment by credit card, our patient financial counselors can explain our convenient payment options and make the necessary arrangements with your credit card company or bank.

Financial Assistance

Financial assistance is available based on household income and assets. Requests for financial assistance will be evaluated on a case-by-case basis.

For patients who are uninsured, we offer a discount on services. This “Uninsured Discount” applies only to patients who have no health insurance at the time of treatment; it does not apply to balances remaining after insurance payment or for certain excluded services.

Holland Hospital can help you apply for Medicaid, Disability, or Financial Assistance based on your income and family size. Patients and their families must meet the federal poverty guidelines and provide verification of income, address and assets in order to be approved.