2020 Community Report

Throughout the COVID-19 crisis, your steadfast support has lifted our hearts and spirits. Contributions have taken any number of forms, including the donation of equipment to promote safety, financial gifts, providing meals, as well as your thoughts and prayers. Each of these has made a meaningful difference.

We are humbled by the outpouring of concern and appreciation for our hospital staff. To the organizations, businesses and people of Holland, thank you for caring for us so that we are able to continue to care for you.

Dale Sowders
Dale Sowders
President & CEO

We’re Grateful to the Following Businesses for Their Kind Donations

ABWE International
Advanced Architectural Products
Coppercraft Distillery
Denco Distributing
Elhart Automotive
Harbor Freight
Herman Miller
Hope College
Lake Michigan Credit Union
Lakeshore Habitat for Humanity
LG Chem
Mad Cheetah
Magna Industries
Michigan State University College of Engineering
MW Watermark
National Bulk Equipment
Sherwin Williams
Sweet Spot
Tiara Yachts
The 205 Coffee Bar
3 Sixty
Big Apple Bagels
Buffalo Wild Wings
Coca Cola
Cranes in the City
Habitat For Humanity Kent
Holland Heights Church
Market Zero
New Leaf Delicatessen
Panera Bread
Papa Johns
Picket Fence
Sassy Olive

Our continued gratitude for the kindness from the businesses and individuals below:

  • The 205 Coffee Bar
  • 3Dc19 3D Printers
  • 3Sixty
  • ABWE
  • ABT Nail & Spa
  • Advanced Architectural Products
  • Amway
  • Appledorn
  • Autumn Roth
  • Bethany Brade
  • Big Apple Bagels
  • Brenda Vandermeulen
  • Byrne Industries
  • Buffalo Wild Wings
  • Callie Harris
  • Carolyn Stich Studio
  • Canvas Innovations
  • Chef Orlando Catering
  • Chick-fil-A
  • Christine VanderBie
  • Coca-Cola
  • Copper Craft
  • Crane's in the City
  • Denco Distributing
  • Dr. Sterken
  • Edwards Realty Company
  • Eldean Shipyard
  • Elhart Automotive
  • The Farmhouse
  • Fellowship Reformed Church
  • Good Earth Cafe
  • Good Shepherd Lutheran Church
  • Grand Craft Boats
  • Greater Holland Dentists
  • Habitat for Humanity Kent County
  • Harbor Freight
  • Haworth
  • Healthy Holland
  • Herman Miller
  • Holland Heights Church
  • Holland Hospital Accounts Payable Team
  • Holland Town Center
  • Hope College
  • Hope College Science Department
  • KFC
  • Knot Spot Pretzel
  • Kraft/Heinz
  • Lake Michigan Credit Union
  • Lakewood Construction
  • Lexy Cano
  • LG Chem
  • MadCheetah
  • Magna Industries
  • Market Zero
  • Michigan State University College of Engineering
  • Mike's Mobile
  • MSC Industrial Supply Co.
  • M.W. Watermark
  • National Bulk Equipment
  • New Leaf Deli
  • ODL
  • Ortman Commercial Real Estate
  • Panera Bread
  • Papa John's
  • Picket Fence Floral & Design
  • Plascore
  • RepcoLite
  • Ridge Point Community Church
  • Ronnie Richards
  • Sammy's Nail Salon
  • Saugatuck/Douglas Rotary
  • Schipper Eggs
  • Seamless
  • Shermin-Williams
  • Shoreline Orthopaedics
  • Sky Nail Salon
  • Starbucks of Holland
  • Stryker Corp
  • Studio Seventeen
  • Sweet Spot Studio
  • Tara Yachts
  • The Pyk Family
  • The Sassy Olive
  • Wooden Shoe
  • Woodward Turbine Combustion
  • Yan Feng
  • Zoup!

During the sometimes long days marked with adjustment and change, your thoughtful notes, handmade cards and words of encouragement renewed our strength. We are incredibly grateful to know our friends and neighbors are with us. Your recognition and creative inspiration have helped us navigate these uncharted waters.

Herman Miller donated 500 cloth masks and 100 face shields they designed and produced at their facility.
Herman Miller donated 500 cloth masks and 100 face shields they designed and produced at their facility.
Herman Miller donated 500 cloth masks and 100 face shields they designed and produced at their facility.
Vocera donated bundt cakes to ED
Vocera donated bundt cakes to ED
LG Chem donated 12,000 surgical masks
LG Chem donated 12,000 surgical masks
This is a letter my daughter wrote to the essential workers as an assignment for her first grade class. It reads. Dear Doctors and nurses, Thank you for going to work everyday. Thank you for helping sick people feel better. Keep up the good job. Sincerely, Layla. Hope this picture finds you well! Thank you for all your do. The Velasquez family
Hi, My son had a writing assignment to do last week writing a letter to an essential worker and he chose to write to a doctor. The teacher gave this email to send it to. He’s a first grader. Hope you enjoy :)
Good Morning, My first grade son's writing assignment was to write a friendly letter to first responders. He wanted to write to the doctors at Holland Hospital (where he was born). Attached is his letter. Thank you for all the extra work you are doing in our community during this frightening time. Our thoughts and prayers are with you. Audra (Caleb's mom)
Look how cute. Loving the headbands, ladies. Shout out to the sister of an ER staff member for the added styling. We see you similing behind those makss. We also know you're taking great care of patients. Thank you! Together we are #Hollandstrong.
Accounting donates snacks to co-workers in the warehouse of Materials Management, working hard to keep the hospital stocked with supplies.
Thank you to The 205 Coffee Bar for your donation!

Heroes Wear Masks

With a steadfast can-do spirit, we rolled up our sleeves and remained committed to our mission to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity. Our Holland Hospital family of employees, medical staff and volunteers accepted the challenge and became the faces of exceptional care and fortitude. We can’t say thank you enough for the dedication they’ve shown and the sacrifices they’ve made.

Pandemic Stats & Facts

Our community can be reassured that even in evolving circumstances, Holland Hospital rigorously follows all required procedures and best practices for infection control, patient safety and use of PPE, as well as all local, state and federal guidelines. Regular screening stations for patients and employees continue to keep everyone safe and allow us to provide the quality care you expect from us.

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Fielded 0 calls to the screening hotline.

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Tested 0 people for COVID-19, with 0 positive results.

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Admitted 0 COVID-positive patients. Sadly, 29 deaths.

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0 cloth face masks sewn and donated by the community.

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0 surgical masks and 0 N95 masks donated by numerous businesses.

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0 face shields provided by local manufacturer using 3D technology.

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Hundreds of homemade gowns sewn and donated.

We’ve Got You Covered, Right Here

We know how important it is to get the right care at the right time. Even in the most extraordinary of times, we remain committed to growing access to convenient care. This year, we expanded locations and services with our Holland Hospital physician practices including new Walk-In Care and Internal Medicine in Zeeland. Want care at home? With internet access, you can connect to our primary care providers from the comfort of your couch. And our new bariatric services offer the support you need to transform your life. Whatever your care needs may be, we’ve got you covered, right here.

By the Numbers

ambulance icon 0

emergency visits

stethoscope icon 0

urgent care visits

hospital icon 0


baby carriage icon 0


moon icon 0

overnight stays

house icon 0

virtual visits

hospital bed icon 0

surgeries & endoscopies


car icon 0

home health visits

tablet icon 0

in-home telehealth monitors

cliboard icon 0

school nurses

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students cared for

Quality Measures

of patients would use
Holland Hospital again

overall satisfaction with
Holland Hospital

would recommend Holland Hospital
to friends or family


FY19 as reported (in millions)


FY19 as reported (in millions)

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