Visit Guidelines for Holland Hospital Physician Offices

Holland Hospital physician offices and the new Walk-in Care clinic in Zeeland are open to provide for you and your family’s primary and specialty health care needs as well as ill visit appointments. Added precautions are in place to keep you safe during this time of social distancing, including pre-screening, curbside check in and skin temperature checks for all those who enter our facilities.

In-Person Visits

  • Physician office visits are by appointment only, except for Walk-In Care where no appointment is needed. Phone hours at Holland Hospital physician offices are Monday through Friday 8:00 AM to 4:30 PM.
  • All patients will be pre-screened. Patients with signs of a respiratory illness will be screened via phone or video to determine appropriateness of an in-office appointment. Walk-In Care patients who are experiencing symptoms of respiratory illness (shortness of breath, trouble breathing) should call the Walk-In Care office at (616) 355-3801 before coming to the building so their care can be managed appropriately.
  • All staff, physicians, patients and visitors will be screened before entry. A screening includes checking skin temperature and answering questions related to exposure to COVID-19.
  • All patients and visitors are required to wear a mask that properly covers both the nose and mouth. If a personal mask does not meet our requirements, one will be provided.
  • To limit the number of people in the office, adult patients are asked to come in to the office unaccompanied, unless assistance is required. Others should wait in the vehicle. Pediatric patients may have one parent or guardian with them.

Virtual Visits

  • All Holland Hospital physician offices offer convenient Virtual Visits by video or telephone.
  • To request a Virtual Visit, call your provider’s office to get set up. Office staff will help you establish a Lakeshore Patient Portal account (if you don’t already have one) and install the necessary HEALOW app on your smartphone or tablet.

The health and wellness of our patients, staff and providers is our top priority. We thank you in advance for your cooperation navigating these required protocols.