Customer Warning and Scam Alert: Doxo.com

There is an online bill pay website called Doxo.com. While it appears to be affiliated with Holland Hospital, it is NOT. Doxo.com is third-party website that allows people to pay bills via their site. Doxo.com, however, charges customers extra fees, and payments made through doxo.com are not delivered to the intended recipient right away. Holland Hospital cannot control when we receive payments made through doxo.com.

To make sure you’re paying HOLLAND HOSPITAL directly, pay your hospital or physician office bill using Holland Hospital's secure billing webpage or call us at (616) 394-3122.

As always, if you receive suspicious phone calls or emails from someone claiming to be a representative of Holland Hospital and feel unsure, trust your instincts and contact us to verify. You can also send inquiries at any time to Billing@hollandhospital.org.

Here is an example of how DOXO scams consumers and gets people to use their website to pay bills:

doxo.com scam

Pay My Bill

Holland Hospital offers convenient options for paying your hospital and hospital-owned physician office bills. Mysecurebill.com is a safe, secure and quick way to view your financial statements and pay your bills online. You may also make a payment over the phone, by mail or in person at the Holland Hospital Cashier’s office located at 602 Michigan Ave.

We are working hard to provide you with the best customer billing experience. Our goal is to have one consolidated hospital, outpatient Behavioral Health Services and hospital-owned physician office statement in 2018. For now, these services are billed separately.

Make a Payment Now

To pay your Holland Hospital bill, click here.

A Holland Hospital bill looks like this:

Holland Hospital Bill


To pay your outpatient Behavioral Health Services bill, click here.

An outpatient Behavioral Health Services bill looks like this:


To pay your Holland Hospital Physician Offices, Bone & Joint Center or Western Michigan Urological Associates physician office bill, click here

Your hospital-owned physician office bill looks like this:

The physician offices are owned and operated as departments of Holland Hospital. This does not include the Brain and Spine Center which is independently operated.


Don’t see your bill? Have billing questions?

Contact Patient Financial Services Billing, Monday-Friday from 8 am – 4:30 pm at (616) 394-3122.

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