Prepare for Your Visit

Following are important steps you should take prior to receiving services at Holland Hospital to help us process your claims and avoid unexpected expenses.

To ease your admission to the hospital, we will begin your paperwork as soon as your doctor informs us of your admission date. A pre-admission coordinator will call you at home to verify basic information such as the name of your employer, your home address and the type of insurance you carry.

“In Network” Provider

Holland Hospital participates in most major health insurance plans. However, you should verify that your insurance company lists Holland Hospital as an approved, “in network” provider. If not, you may be responsible for paying a larger portion of the charges. Many insurance companies post an Approved Provider List on their website.

Your Coverage

Find out what services, tests and procedures your insurance provider will cover before your appointment or admission. Some may not be covered, or may require pre-authorization in order for your insurance to pay the claim. If you aren’t sure, contact your insurance company’s member services office before your visit.

Provide Accurate Information

Be prepared to provide information for all the insurance plans under which you are covered. If you are covered under more than one, please indicate which plan is primary. This assists the hospital and your insurance companies with coordinating plan benefits.

Work-Related Injury

If you are seeking treatment for a work-related injury, please notify your employer and get authorization prior to your visit. If this is a Worker’s Compensation claim, please provide us with your employer and health-insurance information.


Customer Service Cashier
(616) 394-3122.
Holland Hospital
602 Michigan Ave.
Holland, MI 49423
(616) 392-5141
Patient Financial Services
8 am - 5 pm
(616) 394-3122