The nurse-patient relationship is central to our work. Holland Hospital maintains a nurse-patient ratio that allows nurses to provide exceptional patient care in a supportive environment.
“Nurse-Patient Ratio” refers to the number of patients each Registered Nurse is assigned to care for. At Holland Hospital we also have Unit Techs who are assigned to each floor to assist the RN in providing some aspects of patient care.
There is no national nurse-patient ratio standard; however, Holland Hospital adheres to ratios recommended by nursing organizations. For example, the American Association of Critical Care Nurses recommends one nurse to every one or two patients in an intensive care unit. When determining staffing levels each shift, we look not only at our recommended staffing levels but also at individual patient needs, and do not hesitate to provide additional staff when needed.
We are proud to have nurse-patient ratios which promote positive patient outcomes, patient satisfaction and staff satisfaction. In addition, we have created an environment that enhances our nurses’ ability to focus on patients. Computerized record keeping, technical support staff, readily available supplies, positive nurse-physician relationships, visible and available leadership staff, low turnover rates, and shared governance all contribute to the practice environment for our nurses.
Key elements that define nursing at Holland Hospital include our model of care, standards of practice and shared governance structure. Our nursing imperative guides our work—to meet the unique needs of those we serve with the highest standards of nursing excellence.
We work very hard to exceed patients’ expectations, realizing it takes competent and caring people working together as a team to do so. Our staff is essential to our success. We hire the best so we can be the best.
— Patti VanDort , VP, Nursing & CNO
We were proud to have been the first hospital in West Michigan to receive Magnet Hospital designation and we are equally proud to be DNV Healthcare ISO 9001:2008 certified. For nine consecutive years, Holland Hospital is among the 100 Top
Hospitals by Truven Health and is also named to Healthgrades' American's
100 Best Hospitals list.