Search
Home About Us Jobs Health Information Find a Physician


Our Services For Patients & VisitorsLocation & MapsWays to GiveVolunteersFor The MediaFor BusinessesFor Medical StaffFor Employees

  Contact Us
  Holland Hospital
  602 Michigan Ave.
  Holland MI 49423
  (616) 392-5141
  info@hollandhospital.org

 

You are in: home > about us > quality > safe environment >

 
 

A Safe and Harm-Free Environment

Just about everyone will say that they get nervous or worried when they need health care services. Whether it’s a simple blood test or a major surgery, there are fears that arise when we entrust ourselves to a system that most of us know very little about.

Safety is an essential part of a high-quality health care service. At Holland Hospital, our definition of safety is extremely broad, and it has led us to develop processes which enhance patient safety in ways that may surprise you.

Patient safety experts at Holland Hospital have researched and identified “best practices” which have been proven to maximize effectiveness and minimize errors. These practices have been put into place at every opportunity to provide the safest environment for our patients.

Holland Hospital also participates in statewide and nationwide safety programs that enable us to learn from errors that occur at other hospitals. Our approach is to continually adopt the safest practices before a mistake can occur.

Our patient surveys indicate that 99 percent of our patients feel assured of their safety while in our care. And although we are proud of this result, we do not take it for granted. Your safety is a top priority at Holland Hospital.

Read more about Holland Hospital's specific efforts to protect your safety.

Keystone ICU
Patient Identification Requirements
Surgical Site Verification Requirements
HUGS Security System for Newborn and Pediatric Patients
Employee Satisfaction Enhances Safety
Nurse-Patient Ratios
Electronic Medical Record
Automated Medication Dispensing System
Eliminating Dangerous Medical Abbreviations


Back to Defining Quality


 

 

 

7 Key Elements of Quality Health Care

A Safe and Harm-Free Environment

Patient Involvement in Developing the Plan of Care

Treatment by Expert and Experienced Caregivers

Use of Proven Techniques and Treatments

Access to the Most Appropriate and Advanced Technologies

Achieving the Expected Outcome / Performance Charts

A Positive Patient Experience